At Just Great Software, we value your privacy as much as we value our own. We collect only the minimum amount of personal information as needed to provide you our products and services. We store all information we collect securely. We never share any information, unless absolutely necessary to provide your our products and services.
We do not collect any personally identifiable information when you browse our web site, and you do not explicitly fill out any information on a form on our web site (see below). The log files kept by our web server allow us to view visitor patterns, but do not allow us to identify any individual visitors.
You can download the free evaluation version of HelpScribble anonymously. No personally identifiable information will be collected when you download, install, run or uninstall the free evaluation version.
When you subscribe to our monthly newsletter, we store the email address you enter on the subscription form in our secure database. You are welcome to use a free or anonymous email address. We will only use this email address to email you our newsletter once per month. This email address will never be shared with any third party. All mailing is done in-house.
When you purchase HelpScribble we collect your name, email address and postal address. We will use this information only to deliver you the software you purchased. We will keep your contact information in our database so we can provide you with after-sale service, such as the free technical support and free minor upgrades your purchase entitles you to.
We may use your contact information to contact you from time to time about new versions of the software you purchased, or other products and services that may interest you. Any mailing will be done in-house by us. We will remove you from our mailing list upon simple request.
Our web server is hosted in a secure data center located in the USA and operated by Pair Networks. Pair Networks is one of oldest and most reliable Internet hosting companies in the world, with an excellent security track record. Pair Networks staff have access to our server to maintain the server’s operation and security. They do not have access to any data we store on the server.
All our web pages use HTTPS. All forms are submitted through HTTPS. Our server supports the latest HTTPS encryption protocols. This makes it impossible for a 3rd party to eavesdrop on anything transmitted between our server and your computer.