HelpScribbleHelpScribble

HelpScribble Contact Information

Buying HelpScribble

Please see our ordering pages for a detailed explanation of the various options you have to acquire one or more licenses to HelpScribble. All information about pricing, online (Internet) and offline (paperwork) ordering methods can be found there.

If you have a question that is not answered on the order page, you can email your question to sales@helpscribble.com.

Technical Support

Before contacting us for technical support, please make sure if you have the latest version of HelpScribble. New versions are released often. Select Help|Check for New Versions in HelpScribble's menu to have it automatically open a web page that tells you whether you have the latest version or not. You can also read HelpScribble's version history on this web site.

If you have purchased a license to HelpScribble, you are entitled to free technical support via email. If you have not yet bought a license but are still evaluating the software, you can receive technical support for problems that prevent you from properly evaluating HelpScribble.

When requesting technical support, please mention important details such as which version of HelpScribble you are using (you can see this by selecting Help|About from the menu) and which operating system (Windows XP, Windows Vista, etc.) you are using. Try describing your problem in as much detail as you can. The more information you provide, the easier it is to locate and solve the problem, and the faster we can serve you. Otherwise, we will have to ask you for more information.

The appropriate email address for technical support is support@helpscribble.com.

"Thank you. You are the best! I can't believe how lucky I am to have found a software product that really and truly provides overnight support from a real person, with an answer or explanation that I can understand."
— Kathleen McCarthy
  20 April 2009, West Virginia, USA