HelpScribbleHelpScribble

HelpScribble Multi-User License Policy

Flexible Per-User Pricing

Our flexible multi-user pricing model makes sure you can afford to purchase an HelpScribble license that covers everybody in your office, department or company. You will often save money, but never pay more compared with a typical per-CPU licensing model.

Single User Licenses

The flexibility starts with the single user license, which is exactly that. If you want to install and run HelpScribble on a single computer only, a single user license is all you need, regardless of how many people use that computer. If you are the only person using HelpScribble, a single user license allows you to install HelpScribble on all computers you use. You only need a multi-user license if you want to run HelpScribble on multiple computers, used by multiple people.

People or Computers, Whichever Is Less

To determine the size of the license you need, simply count the number of computers HelpScribble will run on, and the number of people that will be using HelpScribble. The size you need is the lesser of those two numbers.

E.g. if five people in an office will be using HelpScribble, and they each have a desktop and a laptop (i.e. ten computers), a five-user license allows those five people to use HelpScribble on their ten computers. Since there are only five people, only five instances of HelpScribble could theoretically be in use at any time.

On the other hand, if nine people share an office, but the office has only four computers used by all nine people, a four-user license is sufficient. Since there are only four computers, only four instances of HelpScribble could theoretically be in use at any time.

Either way, you save money since you're not paying for licenses that won't be used, as you would with a typical per-CPU licensing model. Still, everybody can use HelpScribble whenever they need it and stay productive, unlike with concurrent user licensing where people have to queue up and wait when more people want to use the software than the license permits.

You can install HelpScribble onto a server. If you do, you need to count the number of people and the number of client computers that have access to HelpScribble on your server to determine the size of the license you need. The number of servers is irrelevant.

How to Buy

You can buy licenses for up to 10 users directly from us. If you'd like to buy a larger license, please contact us and mention the number of licenses you want, and your preferred payment methods.

Expand Your License

If you purchased an HelpScribble license, you can easily expand it to more users as your organization grows. The additional number of users will be priced at the per-user price of the price point that is equal to or smaller than the new total size of your license. E.g. if you already have a 6-user license, you originally paid US$ 79.80 per user at the 5-user price point. If you now expand this license to 15 users, the additional 9 users will cost US$ 69.90 per user at the 10-user price point. Expanding your license this way is slightly more expensive than buying a 15-user license from the start, but still significantly cheaper than buying two separate 6-user and 9-user licenses.

License expansions can only be purchased directly from Just Great Software, using the form below. Please enter the email address associated with your current HelpScribble license, and your HelpScribble user ID. If you lost your user ID, you can have it resent instantly by typing in your email address on the download page.

Please enter the total number of users you would like your expanded license to be valid for. E.g. if you have a 6-user license now, and you want to expand it by 9 users to a 15-user license, please enter 15 in the form below.

Email address:
HelpScribble user ID:
Total number of users after expansion:
Online with a credit card directly from Just Great Software
Online via PayPal (PayPal funds, credit card, eCheck)

Pricing

HelpScribblePackage pricePer user price
HelpScribble single user license US$ 99.00US$ 99.00
HelpScribble 5-user license US$ 399.00US$ 79.80
HelpScribble 10-user license US$ 699.00US$ 69.90
HelpScribble 20-user license US$ 1,199.00US$ 59.95

You can buy an HelpScribble license for any number of users. The price will be based on the per-user price of the largest package smaller than the license size you want. E.g. a 7-user license would cost US$ 558.60 total or US$ 79.80 per user.

All prices exclude any sales tax or value added tax (VAT) that may apply. Whether tax is added to the sale price depends on your location, as well as the reseller you purchase HelpScribble from. No taxes are due when you order via PayPal.